List of Courses

This course offers an in-depth exploration of Power Purchase Agreements (PPAs) and the contracting mechanisms that are central to electricity generation and supply in both regulated and competitive markets. Participants will gain a solid understanding of the legal, financial, and technical components of PPAs, including risk allocation, pricing structures, and performance obligations.

This course provides a comprehensive overview of water resource management and the policies that govern sustainable water use. It covers key concepts such as integrated water resource management (IWRM), water allocation, watershed management, and the regulatory frameworks that ensure equitable and sustainable access to water.

This course addresses the regulatory frameworks and policies that are critical for promoting and governing off-grid and mini-grid energy solutions, particularly in regions with limited access to centralized electricity grids.

This course is designed to help utility professionals and regulators implement strategies for upgrading grids to accommodate RE sources. Participants will explore smart grid technologies, energy storage, and regulatory frameworks to balance grid stability, renewable adoption, and customer demand.

This course equips professionals in regulated industries—telecoms, water and energy services—with the knowledge and tools to develop effective customer complaint handling and redress mechanisms. Participants will explore key principles and best practices in consumer protection, including regulatory frameworks and customer redress processes.

This course equips financial professionals and utility managers with the tools to navigate the financial complexities of regulated utilities. Participants will learn about budgeting, financial reporting, tariff setting, and auditing procedures tailored to utilities, ensuring regulatory compliance, transparency, and operational efficiency.

This course focuses on improving performance audit using the Uniform System of Accounts (USoA). Participants will learn how to apply the USoA framework to assess utility performance, identify inefficiencies, and ensure regulatory compliance.

This course focuses on the development and implementation of effective dispute resolution frameworks in privatized utility markets, with a special emphasis on electricity, water, and telecommunications sectors. Participants will explore the legal, regulatory, and institutional mechanisms designed to handle conflicts between stakeholders

This course equips professionals in regulated industries—telecoms, water and energy services—with the knowledge and tools to develop effective customer complaint handling and redress mechanisms. Participants will explore key principles and best practices in consumer protection, including regulatory frameworks and customer redress processes.